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Latest news release about Rigelsoft and its latest development
Software Launch
Launching of RigelSoft's "Zaurak" in Las Vegas on 6/Feb/2008. Zaurak uses SOA technology in the following modules:- Manufacturers, Retailers, Distributors, Service Centers and Consumers to streamline the process deliver radical change in Reverse logistics.
 
 
Retailers Summit
RigelSoft Launched SAAS model Service on 2008 Jan . Currently 2 Principle PDA manufacturers are using this service.
 
 
: : Our Product : : Download Presentation >>
Our Product "Zaurak" Modules
   
• Easy tracking of the product warranty details
• Promotion from manufacturers for new product launch
• Hassle free extension of warranty using payment gateway in our software
• Instant tracking of status of repair service and delivery details
• Quick service location finder both local and overseas
• Online PO approval process generation on out warranty items given by service centre
• Hassle free methodology avoids filling up cards
• Availability of online process for service requests
speedy processing of online submssion of Product malfunctions prior to visit to the service center
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• BarCode / RFID service for easy warranty registration upon immediate sales
• Return item management
• Replacement Details
• Order Tracking
• Online PO submission to Distributors
• Retaining the Customer base using our engine
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• Tracking the retailers' movements inclusive of related products
• Warranty Process
• Product Promotion or Swap
• Easy Return Management
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• Create service
• Assign service to repair engineers
• Create MR
• Upload the Stock
• Create More Service Centers
• Engineers Performance Track
• Inventory Track
• Easy upload or integration with Other ERP systems like SAP,Oracle etc., using our SOA
• Claim Process Management
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• Tracking of Total Claims Management System
• Tracking of RMA Process ( Direct / Indirect)
• Quick retrieval of customers information, Distributor information and Retailer Information in track
• Service Centers Managerment under one roof with SOA delivering faster performance
• Automatic provision of assistance to manage the Inventory Performance to save cost if Dash Board Management System fails to monitor the Top 10 Product / Model / Parts
• Service Centers Engineers Performance Management System
• In/Out warranty Management System
• Easy integration of all the service centres ,retailers , distributors and consumers
• Generation of revenue stream via sales of extended warranty and new product promotion
• Widens the customer base
• Enhances multi-channel customer support
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